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Entering a Public Work Request

If the Public Request Form has been enabled, users of TheWorxHub can enter work requests without logging in.

Watch the Video Tutorial:

How to Enter a Public Work Request

1. Navigate to the Login page for TheWorxHub.
2. Click on the create a request here link at the bottom of the page. This will open the Public Request Form.
3. Click on the drop-down menu to select a Building. If necessary, type the name of the Building to filter the drop-down list.
4. Click on the drop-down menu to select a Location. If necessary, type the name of the Location to filter the drop-down list. *Note: The list of available Locations is filtered by the Building you selected.
5. Select the type of Department for this request from the drop-down menu. *Note: The Department options available for public requests depend on TheWorxHub licenses you have purchased.
6. Select a Template to use for this request from the drop-down menu if available. *Note: The Template drop-down menu will only display on the Public Request Form if there are templates available for requests of the Department type selected.
7. Enter a brief summary of the issue in the Description of Problem field.

 

 

8. Enter any additional Detail you need to provide for this request, if necessary.
9. There are two options to upload a file to this request:
   • Drag and drop the file to the gray upload box.

   or

   • Click the gray upload box and select the file from your computer.
10. Enter Your Name.
11. Enter your Email address if you would like to receive email notifications about this request.
12. Enter your Phone number if you would like for the user responding to your request to be able to contact you with questions.
13. Click the Save Request button to finalize the changes and submit your request to TheWorxHub.

 

 

14. A confirmation message will display once the request has been submitted successfully.
15. Click the Login to TheWorxHub link to return to the Login page.